Every two weeks, Customers First™ gives your employees the vital guidance and motivation they need to take their customer service performance to the next level. Each four-page issue is packed with specific advice and techniques — to give employees an organized plan of action for improving and building their customer relations and polishing your company’s image. Call toll-free 1-800-477-4030 for discounted pricing on larger quantities. (Newsletter. 12 issues/year.)
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